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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a set design, development, production, sale, and service industry and trade-oriented enterprise, dedicated to precision CNC machining services customized for non-standard products.
How can I get a quote?
Please offer 2D or 3D drawings (PDF/STEP/IGS/DWG...) with material, dimension, tolerance, surface treatment, quantity, and other technical requirements. We will offer a quotation within 24 hours.
Will my drawings be protected?
Yes, we pay much attention to protecting our customers' privacy, and signing an NDA is accepted if needed.
Can you provide samples and what is the lead time?
Samples are available with only freight charges. Generally, it takes 5-7 days for samples and 3-4 weeks for mass production.
How do you control product quality?
We conduct material inspection, first production inspection, sampling inspection before warehousing, and a final 100% pre-shipment inspection by QC.
What if we receive poor-quality parts?
Please send us the pictures; our engineers will find solutions and remake the parts for you as soon as possible.